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Pushing Paper

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And like a treadmill, it takes a lot of effort, dexterity even, to stay in one place. No wonder this new class is so anxious. “The son of the chairman of the board may expect to become a successful businessman (or at least a wealthy one) more or less by growing up,” the Ehrenreichs noted. “The son of a research scientist knows he can only hope to achieve a similar position through continuous effort.” Most of these efforts are directed toward acquiring the kind of fluency with words and numbers that allow them to become good paperworkers. Dental hygiene and computer skills also count for a lot. But the most important thing of all is psychological well-being, whether that means “healthy self-esteem” or “playing well with others” or “good at sharing” (not to be confused with “indiscreet”). You don’t want your son or daughter to become that guy, the one played by Steve Carell in The Office or Carol Kane in Office Killer.


Two of the smartest inquiries into the psychopathology of paperwork were published in the nineteenth century: Herman Melville’s Bartleby, the Scrivener: A Story of Wall Street (1853) and Gustave Flaubert’s Bouvard and Pécuchet (1881). Critics have tended to interpret these texts as allegories of the creative process or capitalism or some other, loftier problem. This may well be the case. But if they were allegorical, they were also topical. Melville and Flaubert were both interested in the physical and psychical consequences of office work.

The critic and biographer Andrew Delbanco has suggested several possible sources of inspiration for Melville’s story: the character of Nemo in Charles Dickens’ Bleak House, serialized in Harper’s shortly before Melville started work on Bartleby; an article in the Albany Register from 1852 about the Dead Letter Office where letters accumulate “containing undelivered love notes, locks of hair”; the first chapter of a novel printed as an advertisement in the New York Times from 1853 about a legal clerk named Adolphus Fitzherbert whose “countenance was shaded with constitutional or habitual melancholy”; or Melville’s visits to the law office of his uncle, Peter Gansevoort.

Bartleby is narrated by a lawyer whose thirty years of practice have “brought me into more than ordinary contact with what would seem an interesting and somewhat singular set of men, of whom, as yet, nothing that I know of has ever been written—I mean the law copyists, or scriveners.” Four centuries of print technology had done little to ease their burden; even in this era of mechanical reproduction there was as yet no cheap and fast way of making an exact copy of a document, let alone a fair copy. Indeed, in the 1850s, a copyist’s tools still resembled those of a medieval monk in many ways, not least in the reliance on a quill pen, the steel nib still being relatively novel. Like their medieval predecessors, they sat at angled desks; like their predecessors, too, they worked either by natural light or candelight. Industrially produced wood-pulp paper was cheaper and more plentiful than parchment, which meant that it cost less to start all over again, but the laboriousness of copying meant that mistakes remained inevitable, costly or otherwise.

Melville carefully attended to these details. One of the copyists struggles with his writing implements, constantly splitting then mending his nibs, splattering blots of ink on the documents. Meanwhile another fiddles constantly with the height of his desk: “He put chips under it, blocks of various sorts, bits of pasteboard, and at least went so far as to attempt an exquisite adjustment, by final pieces of folded blotting paper.” The light in the law offices at No.— Wall Street is perpetually dim, with windows looking out onto a brick wall, at one side, and a shaft, on the other. As the lawyer remarks, “This view might have been considered rather tame than otherwise, deficient in what landscape painters call ‘life.’”

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Comments Post a Comment »

  • The Underwriter's Bedside Book,published by Lloyd's of London Press in 1987 is an anthology of writing given over to the paperwork laden-world of insurance. It contains many contributions from the highly literate whose lives took them into this line of work, eg Conrad, Kafka and James M Cain to name but a few.

    Posted by Sam Ignarski on Fri 18 Mar 2011

  • And the world just keeps getting more and more this way, Kafka, et al, as "[mirrors] of tomorrow. http://learnmeproject.com/

    Posted by JRD on Sun 3 Apr 2011

  • I would prefer not to comment.

    Posted by Mike Cope on Mon 4 Apr 2011

  • Check out Jose Saramago's "All the Names," a quiet novel (in contrast to his tour de force "Blindness") about a bureaucrat who works in the central records office. The building is so massive and full of records that it is almost perpetually being expanded. A great account of paperwork and love. Yep.

    @Mike Cope: Ha!

    Posted by John Ryan on Mon 4 Apr 2011

  • "The man whose life is devoted to paperwork has lost the initiative. He is dealing with things that are brought to his notice, having ceased to notice anything for himself."
    -- C. Northcote Parkinson

    Posted by The Sanity Inspector on Mon 4 Apr 2011

  • The Faber Book of Office Life explores more of the nuances of white collar tedium drawing on a wide range of literary sources.

    Posted by shane cahill on Mon 4 Apr 2011

  • Similar misgivings about paperwork can be found in Banjo Patterson's Australian classic poem "Clancy of the Overflow" http://www.the-rathouse.com/ClancyoftheOverflow.html

    Posted by Figgles on Mon 4 Apr 2011

  • Your article reminds me of a Doonesbury strip in which a war veteran writes his memoir of military office work during World War II: "Hell in Triplicate: A Company Clerk Remembers."

    The heroes of paperwork are not those who do the work, but those who figure out how to reduce the need for it or, at least, the time needed to finish it. These heroes, perhaps, are guys like David Allen of "Getting Things Done" fame or Timothy Ferriss of "The 4-Hour Workweek". You don't know paperwork reductionists are your heroes until you realize how much time they've saved you.

    Posted by Mr. Poet on Tue 5 Apr 2011

  • Mr. Kafka,

    An interesting piece on an ostensibly tedious subject. Another worthy addition to the modest canon you describe is Nikolai Gogol's "The Overcoat," a long-ish short story worthy of any shortlist of essential Russian literature. Gogol tells the story of a lowly civil servant (a copyist!) and his quest to procure a new overcoat in the harsh Russian winter. Akaky Akakievich's peers at "the department" make cruel sport of him for still being a lowly copyist even after years of service to the Tsar. However, Akaky isn't humiliated. He takes pride in his diligent work and revels in the marvelous letter-shapes he reproduces; something like a mediaeval monk. There's a good deal more to the story; highly recommended.

    Posted by Misha D. on Wed 6 Apr 2011

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About the Author

Ben Kafka is an intellectual and cultural historian at NYU. His book The Demon of Writing: Powers and Failures of Paperwork will be published by Zone Books in 2012.

If a man is called to be a streetsweeper, he should sweep streets even as Michelangelo painted, or Beethoven composed music, or Shakespeare wrote poetry. He should sweep streets so well that all heaven and earth will pause to say, here lived a great streetsweeper that did his job well.
Martin Luther King Jr., 1954
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